Last updated: May 18, 2026
Thank you for shopping at Reallave. Below you will find our shipping terms and delivery information.
Business Information
Reallave 71 Shelton Street, London, England, WC2H 9FD, United Kingdom Email: contact@reallave.com
Processing Time
All orders are processed within 1–3 business days (Monday–Friday, excluding public holidays) after payment confirmation. You will receive a confirmation email once your order has been placed and a shipping notification with tracking information once your order has been dispatched.
Shipping Rates and Delivery Times
United Kingdom
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Standard Shipping | 5–7 business days | Calculated at checkout |
| Express Shipping | 2–3 business days | Calculated at checkout |
Europe
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Standard Shipping | 7–14 business days | Calculated at checkout |
United States and Canada
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Standard Shipping | 7–14 business days | Calculated at checkout |
Rest of World
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Standard Shipping | 10–21 business days | Calculated at checkout |
Delivery times are estimates and may vary due to carrier delays, customs clearance, or unforeseen circumstances. We are not responsible for delays caused by shipping carriers or customs authorities.
Order Tracking
Once your order has been shipped, you will receive an email with a tracking number and a link to track your shipment. Please allow 24–48 hours for tracking information to update after dispatch.
If you have not received tracking information within 5 business days of placing your order, please contact us at contact@reallave.com.
Customs and Import Duties
For international orders, customs duties, taxes, and import fees may apply upon arrival in your country. These charges are the responsibility of the recipient and are not included in the product price or shipping cost. We recommend checking with your local customs office for more information.
Shipping Address
Please ensure your shipping address is correct and complete when placing your order. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
If you need to change your shipping address after placing an order, please contact us at contact@reallave.com as soon as possible. We will do our best to accommodate changes before the order is dispatched, but we cannot guarantee changes once the order has been processed.
Lost or Damaged Packages
If your package appears to be lost or damaged during transit, please contact us at contact@reallave.com within 14 days of the expected delivery date. We will work with the shipping carrier to resolve the issue and arrange a replacement or refund as appropriate.
Undeliverable Packages
If a package is returned to us as undeliverable (due to an incorrect address, unclaimed package, or refusal of delivery), we will contact you to arrange reshipment. Additional shipping charges may apply.
Contact Us
If you have any questions about shipping or your order, please contact us:
Reallave 71 Shelton Street, London, England, WC2H 9FD, United Kingdom Email: contact@reallave.com