Terms of Service
Last updated: May 18, 2026
Please read these Terms of Service (“Terms”) carefully before using reallave.com (the “Site”) operated by Reallave (“we,” “us,” or “our”).
Business Information
Reallave 71 Shelton Street, London, England, WC2H 9FD, United Kingdom Email: contact@reallave.com
Agreement to Terms
By accessing or using our Site, you agree to be bound by these Terms. If you do not agree, please do not use the Site.
Eligibility
You must be at least 16 years of age to use this Site and make purchases. By using the Site, you represent and warrant that you meet this requirement.
Products and Pricing
All products listed on our Site are subject to availability. We reserve the right to discontinue any product at any time without notice.
Prices are displayed in the applicable currency and include or exclude VAT as indicated. We reserve the right to change prices at any time. Price changes will not affect orders that have already been confirmed.
We make every effort to display product colours and images accurately. However, we cannot guarantee that your device’s display will accurately reflect the actual colour of products.
Orders and Payment
When you place an order, you are making an offer to purchase. We reserve the right to accept or decline your order for any reason, including stock availability, pricing errors, or suspected fraud.
An order confirmation email does not constitute acceptance of your order. Your order is accepted when we dispatch the product and send a shipping confirmation email.
We accept payment through secure third-party payment processors. Your payment information is handled directly by these providers and is not stored on our servers.
Shipping and Delivery
Please refer to our Shipping Policy page for detailed information about shipping methods, timeframes, and costs. Delivery times are estimates and are not guaranteed.
Risk of loss and title for items pass to you upon delivery to the shipping carrier.
Returns and Refunds
Please refer to our Refund Policy page for detailed information about returns, exchanges, and refunds.
Intellectual Property
All content on this Site — including but not limited to text, graphics, logos, images, product descriptions, and software — is the property of Reallave or its content suppliers and is protected by intellectual property laws.
You may not reproduce, distribute, modify, display, or create derivative works from any content on this Site without our prior written consent.
User Conduct
When using our Site, you agree not to:
- Use the Site for any unlawful purpose
- Attempt to gain unauthorised access to any part of the Site
- Interfere with or disrupt the Site’s functionality
- Submit false or misleading information
- Use automated tools to scrape, crawl, or extract data from the Site
- Impersonate any person or entity
Limitation of Liability
To the fullest extent permitted by law, Reallave shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or purchase of products, including but not limited to loss of profits, data, or goodwill.
Our total liability for any claim arising from your use of the Site or purchase of products shall not exceed the amount you paid for the relevant product.
Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded or limited under applicable law.
Indemnification
You agree to indemnify and hold harmless Reallave, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from your use of the Site or violation of these Terms.
Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of those websites. Inclusion of any link does not imply endorsement.
Governing Law
These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Consumer Rights
Nothing in these Terms affects your statutory rights as a consumer under UK law, including the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013.
Modifications
We reserve the right to update or modify these Terms at any time. Changes take effect when posted on this page. Your continued use of the Site after changes constitutes acceptance of the revised Terms.
Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
Contact Us
If you have any questions about these Terms, please contact us:
Reallave 71 Shelton Street, London, England, WC2H 9FD, United Kingdom Email: contact@reallave.com